Last updated: September 1st, 2022

Madai Limited (hereinafter “Madai”) is a UK company part of the Madai US Inc group. Madai manages the website madai.com (and the related campaigns), (hereinafter “Sites and Campaigns”).

This Privacy Policy will explain how our organization uses the personal data we collect from you when you use our Sites and Campaigns.
We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or Madai’s data collection, use, and disclosure practices, please contact us.

FULL PRIVACY POLICY

PERSONAL INFORMATION COLLECTED
We collect information from you when you use our Sites and Campaigns. We may collect personal information you directly provide on our Sites. In addition, we may collect personal information from you as a user of our Campaigns. Information we may collect includes name and email address, demographic information such as gender, birth date, preferences, and interests, and any other information requested from you.
In addition, when you visit our Sites and Campaigns some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every Web sites you visit including ours. That information includes your computer’s Internet Protocol (IP) address, access times, browser type and language, and referring Web sites addresses.
We may also collect information about your computer’s operating system and information about your usage and activity on our Sites. We may automatically collect certain information through the use of “cookies”. Cookies are small data files that are stored on your hard drive by a Web sites. Among other things, the use of cookies helps us to improve our Sites and your experience. We use cookies to see which areas and features are most popular, to count the number of computers accessing our Sites, to personalize your experience, and to remember your preferences. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or services of our Sites.
USE OF PERSONAL INFORMATION WE COLLECT

We use your personal information to provide you with services, to operate and improve our Sites and Campaigns, and for other purposes described in this Policy or disclosed to you on our Sites or in connection with our services. For example, we may use the information we collect from you on our Sites and Campaigns:

  • to personalize and improve your experience on our Sites and with our Campaigns;
  • to respond to comments and questions and provide customer service;
  • to deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • to conduct an aggregated analysis of the performance of promotions;
  • to control the correct functioning of the platform and to identify possible fraudulent behaviors.

Personal information you provide may be linked or combined with other personal information we collect or obtain from third parties. We match your information, in part, to help understand your needs and provide you with better service. Madai ltd may store and process personal information in the UK and other countries.

YOUR DATA PROTECTION RIGHTS
Every user is entitled to the following:
The right to access – You have the right to request Madai for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Madai correct any information you believe is inaccurate. You also have the right to request Madai to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Madai erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Madai restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Madai’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Madai transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.
SECURITY OF YOUR PERSONAL INFORMATION
Madai ltd takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable. If you use a password on our Sites, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please advise us immediately. If your personal information changes, we invite you to correct or update your information as soon as possible.
DATA DELETION

The right to have your personal data (including personal information) deleted depends on the privacy regulations in place which vary by country and region. The General Data Protection Regulation (“GDPR”) identifies the right to have your personal data deleted, this right is known as the “right to erasure”. At Madai, we extend the right to delete your data to all users, regardless of a country or region’s regulation.

Once your account has been deleted you will no longer be able to use the deleted data to create or to verify a new madai account.

To exercise your right of erasure under data protection law please please contact us here or send an email to support @ madai.com

CHANGES TO THIS POLICY
Madai ltd may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date above. If there are material changes to this policy, we will notify you more directly.
We encourage you to review this Policy whenever you visit our Site or use our Campaigns to understand how your personal information is used.

Personal information collected

We collect information from you when you use our Sites and Campaigns. We may collect personal information you directly provide on our Sites. In addition, we may collect personal information from you as a user of our Campaigns. Information we may collect includes name and email address, demographic information such as gender, birth date, preferences, and interests, and any other information requested from you.
In addition, when you visit our Sites and Campaigns some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every Web sites you visit including ours. That information includes your computer’s Internet Protocol (IP) address, access times, browser type and language, and referring Web sites addresses.

We may also collect information about your computer’s operating system and information about your usage and activity on our Sites. We may automatically collect certain information through the use of “cookies”. Cookies are small data files that are stored on your hard drive by a Web sites. Among other things, the use of cookies helps us to improve our Sites and your experience. We use cookies to see which areas and features are most popular, to count the number of computers accessing our Sites, to personalize your experience, and to remember your preferences. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or services of our Sites.

Use of personal information we collect

We use your personal information to provide you with services, to operate and improve our Sites and Campaigns, and for other purposes described in this Policy or disclosed to you on our Sites or in connection with our services. For example, we may use the information we collect from you on our Sites and Campaigns:

  • to personalize and improve your experience on our Sites and with our Campaigns;
  • to respond to comments and questions and provide customer service;
  • to deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • to conduct an aggregated analysis of the performance of promotions;
  • to control the correct functioning of the platform and to identify possible fraudulent behaviors.

Personal information you provide may be linked or combined with other personal information we collect or obtain from third parties. We match your information, in part, to help understand your needs and provide you with better service. Madai ltd may store and process personal information in the UK and other countries.

Sharing of personal information

Some promotions and features of our Sites and Campaigns are presented jointly with other companies. If you choose to participate in those promotions or use those features, your information may be collected and used by madai and those other companies. Use of your information by those other companies for their own purposes is not controlled by madai and is subject to their own terms and privacy policies. Please review each partner’s promotion rules and privacy policy for details. We do not share your personal information with third parties other than as described above and as follows:

  • with your consent, for example, when you agree to our sharing your information with other third party partners for their own marketing and other purposes subject to their separate privacy policies;
  • with third party vendors, consultants and other service providers (“Service Providers”) who are working on our behalf and need access to your information to carry out their work for us;
  • to (a) comply with laws or respond to lawful requests and legal process, (b) to protect the rights and property of madai, our agents, members, and others including to enforce our agreements, policies and terms of use, or (c) in the good faith belief that disclosure is needed to respond to an emergency or protect the personal safety of any person;
  • in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In any such event, we will provide notice if your data is transferred and becomes subject to a different privacy policy.

Your data protection rights

Every user is entitled to the following:

The right to access – You have the right to request Madai for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Madai correct any information you believe is inaccurate. You also have the right to request Madai to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Madai erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Madai restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Madai’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Madai transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.

Security of your personal information

Madai ltd takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable. If you use a password on our Sites, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please advise us immediately. If your personal information changes, we invite you to correct or update your information as soon as possible.

Data deletion

The right to have your personal data (including personal information) deleted depends on the privacy regulations in place which vary by country and region. The General Data Protection Regulation (“GDPR”) identifies the right to have your personal data deleted, this right is known as the “right to erasure”. At Madai, we extend the right to delete your data to all users, regardless of a country or region’s regulation.

Once your account has been deleted you will no longer be able to use the deleted data to create or to verify a new madai account.

To exercise your right of erasure under data protection law please please contact us here or send an email to support @ madai.com

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